Ricoh mp c6502 plockmatic booklet maker stapling issue

#Ricoh mp c6502 plockmatic booklet maker stapling issue install#
#Ricoh mp c6502 plockmatic booklet maker stapling issue software#

You will either have to go through the hoops with tech support or called your regional rep. How stupid!!?Р”Р„nyway, if anyone has jamming issues with a D062 family product, with a GBC Streampunch III. From what I was told, it will be up to GBC to solve this problem. Worse of all, there does not seem to be a enough concern from Japan to offer this firmware to everyone. After that though, it seems to putt right along. During a small job, say less than 20 pages or so, you will notice that the first 5 or so pages seem to struggle to get out of the machine. If you pay close attention, you will notice it. Our products, such as finishers and such, don't have a problem with this, but third party products like the GBC,do! It will cause a ton of issues! You have to have this firmware, which is an Engine firmware, to allow the GBC to work.Р”Р‡rom best I can tell, it turns off the Ramp Up/Speed Up feature of the product. Again, a 90ppm machine might start a job at 60ppm, but end at 110ppm. So long as it averages 60ppm, it's ok, for spec reasons. A 60 ppm machine might start out at 50ppm and end at 75ppm. On the new D062 frames, they have different Engine Timing than any other product we have. So he sent it over to me and sure enough, problem solved!

#Ricoh mp c6502 plockmatic booklet maker stapling issue software#

I called my regional tech rep and he told me about some Beta Software that was avaliable that might fix the problem. It did not fix my problem! I called support again and they could not help me any further since I was not trained on the product and my Service Manager, who is, would not call in. So I ordered that, overnight none the less. I called tech support and was told that I had a bad Data Cable (from the finsiher to GBC). Good thing I did too, because the GBC didn't work right for crap!! I just wanted to make sure that everything worked the way it was supposed to before I took everything down to the new client with the 9090.

#Ricoh mp c6502 plockmatic booklet maker stapling issue install#

We get the 4050 finisher in, as well as the interposer and I install everything on a 9060 that we have in the shop for another client. Adding the Cover Interposer would at least save them charges on one of the pages in the job. Then run them back through as a cover page through the machine.

And to be honest, they could really use it! They were gonna have to run their covers, which were on heavy stock, through the bypass, to print and punch them. So we ordered the SR4050 Finisher, as well as the Cover Interposer as a kind gesture to the new client. When I called my owner/purchasing agent, he told me that ISuite would normally alert him on a misconfiguration and it did not do it on this order!Р”В«e it said here (PSG) that the only finishers compatible with the GBC is the SR4050 (100 sheet staple finisher) and the SR5010 (Booklet Maker).

Sure enough! The SR4030 was not compatible with the GBC. After 10 minutes or so of trying to figure this crap out, I called a stop to project, popped open the laptop and checked the compatibility matrix in the Product Support Guide for the given model. When following the 3 year old instructions, nothing at all was right. The next day, another tech and I went out to install the GBC and found that nothing was right. Order was made and excepted, but the MFP came in before the GBC, so we went out and installed the MFP and said that we would come out and install the GBC when it came in. So we had a new client order a 9090, GBC StreamPunch III and a SR4030 Finisher. as a Ginny Pig, I reserve the right to post/relate my experience with others for their gain. Reason for the post is the lack of info from within the Ricoh group, so.

Hey guys, just wanted to let you know that I recently had a issue with a new install on a Savin 9090.