General manager job description and specification

Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness.

Establish and maintain relevant controls and feedback systems to monitor the operation of the department.

Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures.

Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

Manage the overall operational, budgetary, and financial responsibilities and activities of the department.

Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication.

Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

Foster a spirit of teamwork and unity among department members that allows for disagreement over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, support, and working effectively together to enable each employee and the department to succeed.

Delegate responsibility and expect accountability and regular feedback.

Empower employees to take responsibility for their jobs and goals.

Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.Primary Responsibilities of a Manager Perform Human Resources Management

General manager job description and specification